Leadership Development
Building the judgement, consistency and credibility needed to lead a team.
01 Services & Training
Training that turns performers into leaders.
Twelve connected disciplines, delivered hands-on in Pittsburgh. Everyone starts with the fundamentals of client representation and customer acquisition, then grows into coaching, management and business operations.
02 Pillar One
Leadership & Management Development
The long-term focus of everything we do. Once a team member can produce results independently, we begin developing the skills required to build and lead other people.
- Leadership DevelopmentCoaching, mentoring, decision-making and setting a standard other people follow.
- Management TrainingTeam management, performance development, recruiting, interviewing and business operations.
- Team DevelopmentRunning training sessions, developing newer team members and building bench strength.
01 — Leadership
03 Pillar Two
Sales & Customer Acquisition
The foundation of our training. Business-to-business sales develops communication, resilience and ownership faster than any classroom, and it is where every team member earns their credibility.
- Business-to-Business SalesWorking directly with business decision-makers across the Pittsburgh area.
- Customer AcquisitionIdentifying, qualifying and winning new business customers.
- Sales TrainingStructured, daily coaching on presentation, objection handling and closing.
- Telecommunications SalesRepresenting major telecommunications clients accurately and professionally.
02 — Sales
03 — Clients
04 Pillar Three
Client Representation & Account Management
Our clients trust us with their brand in front of their customers. Representing them well is a discipline in itself — and it is where team members learn what professional standards really mean.
- Client RepresentationCarrying a major brand into the field with accuracy, compliance and professionalism.
- Account ManagementRetaining and growing the business relationships you open.
- Business DevelopmentBuilding territory, pipeline and long-term customer relationships.
05 Pillar Four
Professional & Career Development
Skills that outlast any one role. Whatever a team member goes on to do, they leave with communication, discipline and business judgement that transfers anywhere.
- Professional DevelopmentCommunication, presentation, time management and executive presence.
- Career DevelopmentClear milestones, honest feedback and a defined route to management.
04 — Career
06 Full Program
All twelve disciplines.
Every area below is trained in-house, on the job, with daily coaching from people who have done the role.
01
02
Management Training
Performance development, recruiting, interviewing and daily operations.
03
Professional Development
Communication, presentation and the habits of a working professional.
04
Business-to-Business Sales
Selling to business decision-makers, face to face, across Pittsburgh.
05
Customer Acquisition
Prospecting, qualifying and converting new business customers.
06
Account Management
Servicing, retaining and expanding the accounts you win.
07
Client Representation
Representing major telecommunications brands with compliance and care.
08
Sales Training
Daily, structured coaching on the mechanics of a professional sale.
09
Team Development
Coaching and mentoring newer team members to their own results.
10
Business Development
Territory strategy, pipeline building and long-term growth.
11
Telecommunications Sales
Product knowledge and positioning for business telecom services.
12
Career Development
Defined milestones and a transparent route into management.
07 Next Step
Ready to start at the bottom of a real ladder?
No sales experience required. Bring the work ethic; we will supply the training.